PhoneTeller

Access your account through the PhoneTeller system if you're away from your computer. Here's what you can do through our PhoneTeller system:

  • Transfer Money
  • Get Balances
  • Get Recent Account Activity
  • Issue a Stop Payment
  • Make Loan Payments
  • Capture your Debit Card to prevent unauthorized activity

Call 24 hours a day, 7 days a week:

256-249-8318

PhoneTeller Menu Option Quick Reference

"Thank you for calling your credit union."

Here is a list of menu options and the numbers to press as a quick reference:

  1. Main Menu
    1. Balance Inquiry
      1. On an Open Share
      2. On an Open Loan
    2. History Inquiry
      1. Share History
      2. Loan History
    3. Withdrawal (by check)
      1. Savings
      2. Checking
      3. Loan Advance
    4. Transfers
      1. Share to Share
      2. Share to Loan
      3. Loan to Share
    5. Checking Info
      1. Checking Balance
      2. Check # Inquiry
      3. Share History
      4. Copy Request
      5. Stop Payment
      6. Check Ordering
    6. Loan Info (need loan id)
      1. Loan Balance
      2. Payment Inquiry
      3. Payment History
      4. Request a Loan Payoff
    7. Additional Info
  2. Activate New Card
  3. Report Lost/Stolen Card
  4. Merchant Verification