MobileTeller

Heritage South Credit Union offers FREE Mobile Banking!

You can easily access your account information, transfer funds, find a branch or ATM, and even schedule a bill payment securely from your mobile device.

Features

  • View history
  • Transfer money
  • Make Loan payments
  • One-Click access to Bill Pay
  • Mobile WAP site can access your account from any mobile device
  • iPhone and Android compatibility
  • Find Branches/ATMs
  • View expense history graphs with the apps

How do I access MobileTeller?

Accessing MobileTeller is EASY! If you are signed up for NetTeller online banking and have logged in at least once to change your password, then simply access MobileTeller using any one of the methods below:

  • Go to http://myhscu.com/mobileteller/ from your mobile phone and then log into MobileTeller using your NetTeller credentials, or click to download the mobile phone app for your phone.
  • Download the iPhone/iPad App from the App Store
  • Download the Android App from the Google Play Store

If you have more questions about MobileTeller, check out our FAQs below or call our call center during normal business hours at 256-245-4776.

While MobileTeller and the apps are FREE, accessing your account using these methods on your cell phone will use data services on your cell phone plan. Be aware of data service charges before attempting to use these services.** If you already receive email on your phone, you probably have the required service but check to make sure.

** Heritage South Credit Union is not responsible for overage charges on your data service plan as it is your responsibility to ensure you have the required option on your cell phone carrier's plan.

MobileTeller Frequently Asked Questions

What is MobileTeller?
MobileTeller gives you instant connectivity to your credit union account online using methods optimized for your smartphone or tablet. You can access your account anytime from anywhere!

Here are some of the features and functions of MobileTeller:

  • View transaction history
  • Transfer money
  • Make Loan payments
  • One-Click access to Bill Pay
  • Mobile WAP site can access your account from any cellphone
  • iPhone, Android, Blackberry, Palm, and other Java apps for a variety of phones
  • Find Branches/ATMs
  • View Balance and Expense graphs within the apps
  • Send secure messages to the Credit Union

Will MobileTeller work on all cellphones?
In addition to the secure WAP site that will be accessible from all cellphones, apps are also available for more convenience. The application is generally supported on the following types of phones from any operator:

  • iPhone, iPad
  • Android
  • Windows Mobile Smart Phone and PocketPC
  • Blackberry
  • PalmOS
  • Phones that support installing Java applications

In order to access your account with MobileTeller, you will need a data plan with internet access.

How much does MobileTeller cost to use?
MobileTeller is FREE to use and the apps for any cell phone is also FREE. Accessing MobileTeller from your cellphone uses data service therefore check your cellphone carrier's contract and data services for availability and possible charges. Heritage South Credit Union is not responsible for data service charges on your cellphone bill. You are fully responsible for any charges or overages related to accessing MobileTeller.

How do I access MobileTeller?
MobileTeller can be accessed by a FREE app or by going to https://www.myhscu.com from your cellphone and clicking on Log into MobileTeller.
iPhone/iPad App  |  Android App

What accounts can I access on MobileTeller?
You can access the same accounts on MobileTeller that you can access using NetTeller. No additional configuration is necessary.

Can transfers be made through MobileTeller?
Yes, you may transfer money between your loans and shares as well as any other accounts that have been designated for cross account access on your account. All accounts you can transfer to with NetTeller will be available within MobileTeller.

Can Bill Pay be accessed within MobileTeller?
Yes, you can access Bill Pay from MobileTeller if you have been enrolled for Online Bill Pay. You cannot create new Payees from MobileTeller, that must be done through the Online Bill Pay interface using NetTeller. If you have not been enrolled, then you may do so at any time by filling out the enrollment form from the Bill Pay page in NetTeller.

Why is it when I tap to view a graph, it is staying on loading graphs...?
When you load a graph for the first time, it may take a few minutes to download all of the information. Simply wait, and the graph will appear after a few seconds.