Heritage South Credit Union offers FREE Mobile Banking!

You can easily access your account information, transfer funds, find a branch or ATM, and even schedule a bill payment securely from your mobile device.

Features

  • View history
  • Transfer money
  • Mobile Deposit
  • Make Loan payments
  • One-Click access to Bill Pay
  • iPhone and Android compatibility
  • Find Branches/ATMs
  • View expense history graphs with the apps

How do I access Banno Mobile?

Accessing Banno Mobile is EASY! If you are signed up for Banno online banking and have logged in at least once to change your password, then simply access Banno Mobile  using any one of the methods below:

If you have more questions about Banno Mobile, check out our FAQs below or call our call center during normal business hours at 256-245-4776.

While Banno Mobile and the apps are FREE, accessing your account using these methods on your cell phone will use data services on your cell phone plan. Be aware of data service charges before attempting to use these services.** If you already receive email on your phone, you probably have the required service but check to make sure.

** Heritage South Credit Union is not responsible for overage charges on your data service plan as it is your responsibility to ensure you have the required option on your cell phone carrier's plan.

Banno Mobile Frequently Asked Questions

What is Banno Mobile?
Banno Mobile gives you instant connectivity to your credit union account online using methods optimized for your smartphone or tablet. You can access your account anytime from anywhere!

Here are some of the features and functions of Banno Mobile:

  • View transaction history
  • Transfer money
  • Mobile Deposit
  • Make Loan payments
  • One-Click access to Bill Pay
  • iPhone, Android, and other Java apps for a variety of phones
  • Find Branches/ATMs
  • View Balance and Expense graphs within the apps
  • Send secure messages directly to the Credit Union

Will Banno Mobile work on all cellphones?
The application is generally supported on the following types of phones from any operator:

  • iPhone, iPad
  • Android
  • Windows Mobile Smart Phone and PocketPC
  • Phones that support installing Java applications

In order to access your account with Banno Mobile, you will need a data plan with your service provider or Wi-Fi access.

How much does Banno Mobile cost to use?
Banno Mobile is FREE to use and the apps for any cell phone is also FREE. Accessing Banno Mobile from your cellphone uses data service therefore check your cellphone carrier's contract and data services for availability and possible charges. Heritage South Credit Union is not responsible for data service charges on your cellphone bill. You are fully responsible for any charges or overages related to accessing Banno Mobile.

How do I access Banno Mobile?
Banno Mobile can be accessed by a FREE app or by going to https://www.myhscu.com from your cellphone and clicking on Log into Banno Mobile.
iPhone/iPad App  |  Android App

What accounts can I access on Banno Mobile?
You can access the same accounts on Banno Mobile that you can access using Banno Online. No additional configuration is necessary.

Can transfers be made through Banno Mobile?
Yes, you may transfer money between your loans and shares as well as any other accounts that have been designated for cross account access on your account. All accounts you can transfer to with Banno will be available within Banno Mobile.

Can Bill Pay be accessed within Banno Mobile?
Yes, you can access Bill Pay from Banno Mobile if you have been enrolled for Online Bill Pay. You cannot create new Payees from Banno Mobile, that must be done through the Online Bill Pay interface using Banno. If you have not been enrolled, then you may do so at any time by filling out the enrollment form from the Bill Pay page in NetTeller.

Why is it when I tap to view a graph, it is staying on loading graphs...?
When you load a graph for the first time, it may take a few minutes to download all of the information. Simply wait, and the graph will appear after a few seconds.

How do I make a stop payment in Banno?

In Banno Mobile/Online, a stop payment is generally done from the checking account itself:

  1. Log in to the Heritage South mobile banking app.
  2. Select the account the check was written from.
  3. Click on the Stop Payments option.
  4. Choose either:
    • A single check, or
    • A range of checks
  5. Enter the requested information, which can include the check number, amount, date, payee, and reason for the stop payment.
  6. Review the information and any applicable stop-payment fee.
  7. Accept the disclosure and select Confirm. Banno will display confirmation when the stop payment has successfully been submitted.