News & Announcements

Sonic Data Breach: What to Do

Recently a data breach disclosed has impacted the food chain, Sonic Drive-In which has 3,600 locations across 45 states.
As reported on the website: https://KrebsOnSecurity.com, Sonic Drive-In, a fast-food chain with nearly 3,600 locations across 45 U.S. states, has acknowledged a breach affecting an unknown number of store payment systems and may have led to some five million ($5 M) credit and debit cards being exposed. The ongoing breach may have led to a fire sale on millions of stolen credit and debit card accounts that are now being peddled in shadowy underground cybercrime stores, KrebsOnSecurity has learned.
HSCU has chosen to be proactive in protecting our member’s accounts.  We want to treat each account as if it was our own.  I would not want to have a card in my wallet that I was afraid that someone “might” have the card information or part of it.  Therefore, HSCU chooses to allow you to replace your card at our cost to keep you more secure.  Each financial institution must make their own decision regarding replacing cards or not, but we choose to take that expense to keep your hard-earned money safe. 
We are taking extra effort to call each member to notify them of the need to replace their card.  We will arrange the best time to block and reissue the cards at our office.  Each member can select to come into our Moody office or Hwy 280, Sylacauga office to receive a card while you wait or go to the Broadway or Childersburg offices and pick up your card the next day or order a card and pin by mail.  Cards obtained at our offices allow you to choose your own pin.  Cards ordered by mail come with a generic pin and are usually received within 7-10 business days.  Any of our cards can then be re-pinned in one of our offices or by using the pin by phone at 1-877-PHONEPIN.

HSCU ask for your patience and understanding as we begin replacing debit cards.  We sincerely apologize for the inconvenience, but feel that each member would want us to protect your account as if it were our own.  There are no reported cases of loss at this time, but we want to do everything possible to ensure that there are none.