You are here: Privacy Policy
Notice of Your Financial Privacy Rights
We, Our, and Us means Heritage South Federal Credit Union.
This is our privacy notice for our members. When we use the words "you" and "your" we mean the following types of members:
All of our consumer members who have a continuing relationship with us, such as:
We will tell you the sources for nonpublic personal information we collect on our members.
We will tell you what measures we take to secure that information.
We first define some items:
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.
An affiliate is a company we own or control.
A nonaffiliated third party is a company that is not an affiliate of ours.
The Information that We Collect
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us
- Information about your transactions with nonaffiliated third parties
- Information from a consumer reporting agency
Information We Disclose About You
We do NOT disclose any nonpublic personal information about you to anyone, except as permitted by law.
The Confidentiality, Security, and Integrity of your Nonpublic Personal Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Nonpublic Personal Information and Former Members
We do not disclose nonpublic personal information about former members, except as permitted by law.
Protect Your Identity
Keep your private information secure, including but not limited to your account number, PIN number, passwords, and secret answers.
NEVER write down your PIN number and keep it with the card.
NEVER give someone else access to your account by telling them your PIN or passwords.
Always keep your contact information up-to-date with us. An incorrect address can potentially lead to fraud and/or a stolen identity.
If you have received fraudulent emails or phone calls regarding Heritage South Credit Union, call the Call Center at 256-245-4776 or forward the email to fraudalerts@myhscu.com.